Shipping Policy

Our Shipping Policy is as follows:
  • You must have a physical street address for product(s) to be delivered. (No P.O. Boxes please)
  • Orders placed before 12 p.m. EST will be processed the same day.
  • Orders placed after 12 p.m. EST will be processed the following business day.
  • Orders after 12 p.m. EST Friday will not be processed until Monday morning.
  • We ship Fedex, United States Postal Service, UPS, and Freight.
  • We offer Overnight Shipping upon request
  • 48 Contiguous shipping only unless you accept the international rate.
  • Some item(s) may be put on back-order from time to time. Thus we reserve the right to ship partial orders until the backordered items become available.
  • Refunds are subject to a 20% re-stocking fee and the buyer is responsible for the cost of shipping the product(s) back. Please Contact Customer Service at 1-866-817-5173 before sending any items back, as some items must be returned to the distribution center they came from.
  • Please make sure to put the correct shipping address on your order as we cannot change the address once the order has completed.
  • Average delivery time is 3 business days from day of order placement.
  • For further questions or inquiries contact customer support at 1-866-817-5173
  • Items that are special order take longer to ship than standard stocked items.
  • Items from Dometic, Honda, Onan, and Lifan are considered special order and can take several weeks to receive.